At our practice, your health and the quality of your care are our top priorities. To ensure we can continue providing the high standard of dentistry you deserve—without the restrictions often imposed by insurance companies—we operate as a non-contracted provider. This decision allows us to focus entirely on your needs rather than the limitations of insurance fee schedules. While we may be "out-of-network" with your specific plan, you can absolutely still use your benefits here! In many cases, the difference in cost is minimal; for example, if your plan allows $100 for a service and our fee is the same, you may have no out-of-pocket cost at all. If they allow slightly less, you would simply cover the remaining balance.
We want your experience to be as seamless as possible, so we handle the heavy lifting for you. As a courtesy, we will submit all claims to your insurance company on your behalf. Because we are non-contracted, we ask for payment at the time of service, and your insurance company will mail the reimbursement check directly to your home. If you are concerned about the exact costs, we are more than happy to send a pre-authorization to your carrier before your appointment. This gives us a clearer estimate of your coverage so there are no surprises—just excellent care and a healthy smile.
Frequently Asked Questions
What does it mean that you are a "non-contracted" provider? This means we do not have a pre-negotiated fee schedule with insurance companies. By remaining independent, we can use the highest quality materials and spend more time with you during your appointments, rather than being restricted by insurance company mandates.
Can I still use my dental insurance at your office? Yes. Most PPO dental plans allow you to see any dentist you choose. While your co-payment may be slightly different than at a contracted office, you are still able to utilize your annual maximums and benefits here.
How does the payment and reimbursement process work? We ask for payment in full at the time of your visit. Our team will then electronically file the claim for you. Because we are non-contracted, your insurance company will process the claim and mail the reimbursement check directly to your home address, typically within two to three weeks.
How will I know exactly how much my insurance will cover? Insurance coverage varies significantly between employers and specific plans. If you would like a more precise estimate before starting treatment, we can submit a pre-determination to your insurance company. They will send back a statement outlining exactly what they will pay and what your final out-of-pocket responsibility will be.
Why did you choose to go out-of-network? We value the relationship we have with our patients. Unfortunately, the restrictions and declining fee schedules set by insurance companies often force offices to compromise on time or material quality. We have chosen to prioritize your oral health and the longevity of our dental work over insurance company restrictions.